EastGroup Properties is looking for an experienced Property Manager to oversee the day to day operations of our industrial real estate portfolio in Atlanta. The successful candidate will be responsible for the areas of tenant relations, property inspections, budgeting, financial reporting, service contract administration, establishing and interpreting operational policies, ensuring compliance with company policy and objectives.
Summary of Job Duties
Establish a positive relationship with new and prospective tenants by providing strong customer service.
Conduct quarterly tenant visits and facilitate annual tenant surveys, reviewing survey results to implement changes (or provide explanations as appropriate) to address any issues and maintain a positive relationship with each tenant.
Maintain master tenant contact list for contact names, phone numbers, emails and emergency contact listings.
Coordinate tenant appreciation events.
Visit properties on regular basis and perform monthly detailed inspections, writing up concerns/deficiencies and coordinating corrective action with appropriate vendors.
Assist Asset Manager as needed, keeping them advised as to the general status of the properties, tenants and required action items.
Maintain building record keeping (fire alarm/sprinkler inspection reports, backflow inspections, etc.) and other administrative duties.
Respond to tenant service requests in timely manner, verifying maintenance or repair request responsibilities per Lease document and communicating next steps with tenant and/or dispatching vendors. Follow up with tenants at conclusion of required work.
Provide team support for the property management and administrative staff.
Provide oversight and manage day to day office activities.
Vendor Selection, Project Management and Contract Administration
Conduct competitive and ethical bidding procedures for building services (cleaning, sweeping, landscaping, roof, fire sprinklers, alarms, etc.) to ensure quality and competitive pricing.
Set up new vendors and service contracts including W9 and insurance compliance throughout term of each service contract.
Oversee scheduling and completion of contract work.
Assist Construction Manager on an as-needed basis.
Ensure compliance with local and national governmental laws and regulations.
Develop beneficial relationships with service partners.
Conduct regular site meetings in the field to inspect work and review options to resolve open issues effectively.
Accounting & Reporting
Assist Asset Manager with annual budgets and quarterly reprojections for expenses and capital for the portfolio. Oversight of operating expense estimates and reconciliations. Assistance with annual reconciliations and collections.
Perform and/or oversee monthly management report preparation, including variance reports, construction management fees, general ledger detail review, accounts receivable, etc.
Manage and approve invoice and purchase order workflow in PayScan in a timely manner.
Review aged delinquency reports and rent collections on monthly basis to determine applicable late fees and/or default notices to be sent to tenants
Monthly review of Rent Rolls with leasing staff for lease renewals/new leases/vacancy status.
Coordinate tenant move-ins or move-outs and document conditions for lease files and close-outs.
Ensure all available spaces are marketable, clean and ready for leasing tours.
Assist Asset Manager with lease renewals and new leases as required.
Generate Lease Abstracts and coordinate internal Lease signature process.
Acquisitions, Development and Special Projects
Assist with the due diligence process for potential acquisition of land and/or building(s).
Assist Asset Manager with tracking due diligence items and coordinating transfer of information with Seller.
Assist Asset Manager with building inspections and report any concerns to acquisition team.
Review financial data, property taxes, current insurance, tenant estoppels and any other pertinent data.
Obtain competitive bids for installation or recurring services as required.
Assist development or acquisition team with coordination of access, utilities, new services, building inspections or any other project as assigned.
Education & Experience
Bachelor’s degree in business, real estate, economics, or related field or at least 5 years of experience working in a commercial or industrial real estate position.
Preferred 5+ years’ experience in commercial/industrial property management
Knowledge, Skills & Abilities
Solid understanding of financial terms and principles, with ability to conduct basic financial analysis.
Excellent communication (both written and verbal) skills are required.
Demonstrates sound judgment, ability to analyze and solve problems involving multiple factors in various situations.
Strong inter-personal and customer service skills with the ability to maintain effective tenant relationships.
Strong organizational skills with attention to detail.
Proficient with all Microsoft applications and experience with property management software, preferably Yardi.
Ability to manage multiple projects simultaneously through effective time management and organizational skills.
About EastGroup Properties
EastGroup Properties, Inc. (NYSE:EGP), an S&P MidCap 400 Company, is a self-administered equity real estate investment trust focused on the development, acquisition and operation of industrial properties in major Sunbelt markets throughout the United States with an emphasis in the states of Florida, Texas, Arizona, California and North Carolina. The Company’s goal is to maximize shareholder value by being a leading provider in its markets of functional, flexible and quality business distribution space for location sensitive customers (primarily in the 15,000 to 70,000 square foot range). The Company’s strategy for growth is based on ownership of premier distribution facilities generally clustered near major transportation features in supply-constrained submarkets. EastGroup’s portfolio, including development projects and value-add acquisitions in lease-up and under construction, currently includes approximately 43 million square feet.